At Planet Spices, we are committed to providing a smooth, transparent, and reliable shipping experience for our customers worldwide. Please review the details below to understand how we process and deliver your orders.
For our customers in the United States, orders shipped via eligible postal or courier services are sent on a DDP (Delivered Duty Paid) basis.
This means:
Customs duties and import taxes are prepaid by us
In most cases, no additional charges are required upon delivery
Shipments are delivered directly to your doorstep with tracking
Please note:
DDP applies only to USA shipments
In rare cases, customs authorities may request additional verification or documentation, which is beyond the seller’s control
Delivery timelines may vary due to customs or local carrier handling
We continuously monitor shipping performance to ensure a smooth and hassle-free delivery experience for our USA customers.
Free shipping on orders above USD 25
Orders below USD 25 are shipped at a flat rate of USD 10
All shipments are fully trackable
We aim to offer fair, transparent shipping with no hidden costs.
Orders are processed and dispatched within 1–2 business days
Orders placed on weekends or holidays are processed on the next working day
Depending on destination and order value, shipments are sent via:
Express Postal Services (India Post – Registered / ITPS)
DHL Express (for select destinations and order values)
With experience since 2011, we carefully choose the most reliable shipping option for each order to ensure safety and timely delivery.
International delivery: approximately 8–14 business days
Delivery timelines may vary due to:
Customs processing
Local postal services
Weather conditions or public holidays
Please note that delivery timelines are estimated, not guaranteed.
Once your order is shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment at every stage.
For international shipments:
Customs duties, taxes, or import fees (if applicable) are determined by the destination country
These charges are the responsibility of the buyer
Planet Spices has no control over customs decisions or delays
You will receive email notifications for:
Order confirmation
Shipment dispatch
Tracking details
This ensures complete transparency throughout the shipping process.
If you have any questions regarding shipping or your order status, please contact us via our Contact Us page or email. We are always happy to assist.
For information about returns or refunds, please refer to our Refund & Replacement Policy.
Thank you for choosing Planet Spices — we look forward to delivering premium spices to your kitchen with care and reliability 🌿🥘
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