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Customs & Returns

Customs details by Planet Spices

With every parcel we attach all the required documents for customs satisfaction of your respective country. There is usually no customs duty on spices & herbs especially for individual addresses.
In rarer situations your country's customs might ask you for a small custom fee which is there usual & hassle free process. But this incident in very rare and people who are in import business know very well about this. For normal individual there is just 0.00001 % chance that your country's customs ask for a customs fee.

Returns by Planet Spices

My Dear Friend, It just takes a lot of dedication, hard work, money and effort to ship a parcel internationally. We ship every parcel with Love from India. Friend, We can not refund for parcels that are rejected by your country's customs or Failed delivery attempts due to reasons like nobody at home or bad weather conditions. We can also not refund for used products. Friend, You can send us a message through contact us page and we will promptly reply back you. Returns are valid till 7 days from the date you receive your order.